Products – Timeless Tufts Rugs

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Products

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. we unfortunately cannot accept returns for any custom orders. If this isn’t the case and it is a pre-made rug, let us know and we’ll do our best to work with you to make it right!

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured myself. We carefully select our yarn to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.